Privacy Policy
Last updated: January 18, 2025
1. Information We Collect
At NovaMind Academy, we collect information to provide better services to our users and improve our educational programs.
Personal Information
We may collect the following types of personal information:
- Name and contact information (email address, phone number, postal address)
- Educational background and learning preferences
- Program enrollment and progress data
- Payment and billing information
- Communications with our support team
Technical Information
We automatically collect certain technical information when you visit our website:
- IP address and browser type
- Device information and operating system
- Website usage patterns and preferences
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
- Providing and improving our educational services
- Processing enrollments and managing your account
- Communicating about programs, updates, and relevant information
- Personalizing your learning experience
- Conducting research to improve our methodologies
- Ensuring security and preventing fraud
- Complying with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
Service Providers
We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
Legal Requirements
We may disclose information when required by law or to protect our rights, property, or safety, or that of our users or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more detailed information, please see our Cookie Policy.
6. Your Rights and Choices
Under applicable data protection laws, you have the following rights:
- Access: Request information about the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal data under certain circumstances
- Portability: Request a copy of your data in a structured format
- Objection: Object to processing of your personal data for certain purposes
- Withdrawal: Withdraw consent for data processing where applicable
To exercise these rights, please contact us at privacy@novamindacademy.com.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Children's Privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@novamindacademy.com
Address: Vinohradská 53, 120 00 Vinohrady, Czech Republic
Phone: +420 728 088 848